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  1. 25% off for fathers day code: dad2026
  2. free shipping over $60

Shipping policy

Croixvalleyfoods.com Shipping Policy

Shipping Origins:

  • All U.S. orders are shipped from Croix Valley Foods located at:
    2320 Jack Breault Drive, Hudson, WI, USA.
  • All Canadian orders are shipped from Lumberjack Distributors located at:
    2234 Speers Avenue, Saskatoon, SK, S7L 5X7, Canada.

Free Shipping Offer:
We offer free shipping on orders of $60 or more (before taxes and discounts) for customers within the United States only. This offer does not apply to bulk seasoning orders. Orders selecting free shipping wil lbe sent via the carrier that the Croix Valley chooses.

Shipping Scope:
This shipping policy applies exclusively to purchases made through our official website. It does not cover:

  • Wholesale orders.
  • Orders placed directly with Croix Valley Foods outside of website transactions.

Shipping Methods:
Unless you select a specific shipping method at checkout, we will ship your order using the best available option at our discretion to ensure prompt and efficient delivery.

Shipping Terms:

  1. Carrier Responsibility:
    Once your order has been shipped and a tracking number is provided, the shipping process becomes a contract between the customer and the carrier. Croix Valley Foods is not responsible for delivery delays, lost packages, or other issues during transit.

  2. Delivery Times:
    While we process and ship orders promptly, delivery times are not guaranteed and may vary due to factors beyond our control, such as carrier delays, weather conditions, or customs clearance for international shipments.

  3. Accurate Shipping Information:
    Customers are responsible for providing accurate and complete shipping details. Errors in shipping information may lead to delays or undeliverable packages. Any fees incurred for address corrections will be the responsibility of the customer.

Tracking Information:
After your order ships, you will receive an email with tracking details. Use this information to monitor your shipment directly with the carrier.

Customer Support:
If you have questions about your shipment, please contact us at +1 (715) 800-6328. While we cannot guarantee carrier outcomes, we will assist in resolving issues to the best of our ability.

Thank you for choosing Croix Valley Foods! We value your support and look forward to providing you with exceptional products and service.